indocuan88 Privacy Policy

This page describes what we collect when you use indocuan88 and how we keep that data protected. We at indocuan88 take your privacy seriously. When you open an account, deposit funds, or request a withdrawal, we collect personal information necessary to verify your identity, process your transactions, and comply with standard industry practices.

Our privacy practices are transparent. We do not sell your data to third parties. We use your information only to operate our platform, respond to your support requests, and meet legal obligations. Your data may be processed by payment processors, identity verification services, and our support team. We encrypt sensitive information and store it securely.

If you have questions about how we handle your data, contact our support team through your account dashboard. We are available to answer privacy questions and help you understand your rights.

What We Collect on indocuan88

Account Information

When you open an account on indocuan88, we collect your full name, date of birth, email address, and phone number. We use this information to verify your identity and set up your account. We also collect your username and password (encrypted). This information is required to comply with standard account security and identity verification practices.

Payment and Transaction Data

We collect information about your deposits and withdrawals. This includes the payment method you use—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts through mobile banking, local payment, online payment, and e-wallet—the amount, and the date. We do not store your full payment card or e-wallet credentials; payment processors handle that data. We keep transaction records to process your requests and provide account history.

Identity Verification Documents

Before your first withdrawal, we request KYC documents—a national ID and proof of address. We collect these to verify your identity and comply with standard industry practices. We store these documents securely and do not share them with third parties except where required by law. Once verified, your account is flagged as verified, and you do not need to resubmit documents for future withdrawals.

Data we collect

  • Account details: name, date of birth, email, phone number
  • Payment information: deposit and withdrawal history, payment method type
  • Identity documents: national ID and proof of address for KYC
  • Support interactions: messages and account recovery requests
  • Device and usage data: IP address, browser type, access logs

Support and Account Activity

When you contact our support team, we collect your message, the date, and the topic. We use this information to respond to your request and improve our service. We keep support records for account recovery, dispute resolution, and quality assurance. If you request account recovery or password reset, we collect the information needed to verify your identity and restore access.

Device and Access Data

We collect your IP address, browser type, device type, and access logs. We use this data to detect unauthorized access, prevent fraud, and improve platform performance. We do not use this data to track you outside indocuan88. Access logs are retained for a standard period and then deleted.

How We Use and Protect Your Data on indocuan88

Data Use and Third Parties

We use your data to operate indocuan88, process transactions, verify your identity, and respond to support requests. We share your data with payment processors to complete deposits and withdrawals. We also share data with identity verification services to confirm your identity. These third parties are bound by confidentiality agreements and use your data only to provide their service. We do not sell your data to advertisers or marketing companies.

Data Security and Encryption

We at indocuan88 encrypt sensitive data in transit and at rest. Our servers use standard security protocols. Access to your data is restricted to authorized staff and systems. We conduct regular security reviews and respond to any suspected breaches. If a breach occurs, we will notify affected users as required by law. Your password is encrypted and cannot be recovered by our team; if you forget it, you must reset it through account recovery.

Data Retention and Deletion

We retain your account data as long as your account is active. If you close your account, we retain transaction records and identity documents for a standard retention period to comply with legal obligations. After that period, we delete or anonymize your data. You may request deletion of your account and associated data by contacting our support team; we will process your request within our standard response window, subject to legal retention requirements.

We at indocuan88 protect your privacy by collecting only what we need, encrypting what we store, and sharing only with trusted partners.

indocuan88 team

Your Rights and Jurisdiction

You have the right to access your data, request corrections, and ask for deletion subject to legal requirements. Our services are available only where local law permits. Your data may be processed by servers outside your jurisdiction. By using indocuan88, you consent to data processing as described in this policy. If you do not agree, you may close your account. Users in Jakarta, Surabaya, Bandung, Medan, and other supported regions are responsible for verifying that their use complies with local law.

Cookies and Tracking

We use cookies to keep you logged in and remember your preferences. We do not use cookies to track you across other websites. You may disable cookies in your browser settings, but this may affect your ability to use indocuan88. We do not use third-party analytics or advertising trackers on our platform.

Contact and Updates

If you have questions about this privacy policy or want to exercise your rights, contact our support team through your account dashboard. We may update this policy from time to time. Changes will be posted on this page, and we will notify you if material changes are made. Your continued use of indocuan88 after updates are posted means you accept the updated policy.